Last updated: 01/05/2026
This Privacy Notice explains how Tectron Electronics SRL Unipersonale processes personal data of users, customers and visitors using the websites www.tectron.it, www.tectronelectronics.eu, www.tectron.biz and any related online services operated by Tectron.
This Privacy Notice is provided pursuant to Regulation (EU) 2016/679, the General Data Protection Regulation (“GDPR”), and to applicable Italian and European data protection legislation.
The Data Controller is:
Tectron Electronics SRL Unipersonale
Registered office: Via Carlo Granozio, 9 - 84128 Salerno, Italy
Telephone: +39 089 330591
Email: [email protected]
VAT / Tax Code: IT04397240658
REA: SA-364406
For any request concerning the processing of personal data, the data subject may contact the Data Controller at [email protected].
Data Protection Officer - DPO: as of the date of this Privacy Notice, Tectron Electronics SRL has not appointed a Data Protection Officer. Requests concerning the protection of personal data may be addressed directly to the Data Controller at [email protected].
Tectron may process the following categories of personal data:
Tectron asks users not to send special categories of personal data that are not necessary, such as health data, political opinions, religious beliefs, biometric data or other sensitive information.
| Purpose | Data processed | Legal basis |
|---|---|---|
| Managing orders, selling products, confirming purchases and delivering goods | Identification data, contact data, order data, shipping data, payment data | Performance of a contract or pre-contractual measures requested by the data subject |
| Issuing invoices, keeping accounting records and complying with tax obligations | Identification data, fiscal data, order data, payment data | Legal obligation |
| Managing payments and preventing fraud | Order data, payment data, technical data, security logs | Performance of a contract, legal obligation and legitimate interest |
| Shipping and delivery of products | Name, surname, address, telephone number, email address, order data | Performance of a contract |
| Customer service, returns, warranty claims, RMA, complaints and technical assistance | Identification data, contact data, order data, communications, photographs or documents sent by the customer | Performance of a contract, legal obligation and legitimate interest |
| Creating and managing customer accounts | Identification data, contact data, login credentials, order history | Performance of a contract or pre-contractual measures |
| Website security, prevention of abuse, protection of IT systems | IP address, logs, technical data, security data | Legitimate interest of the Data Controller and security obligations |
| Sending newsletters, offers and commercial communications | Email address, name, marketing preferences | Consent of the data subject, which may be withdrawn at any time |
| Aggregated statistical analysis and improvement of website services | Technical data, browsing data, aggregated or anonymised data where possible | Legitimate interest or consent, depending on the tools used |
| Establishing, exercising or defending legal claims | Order data, payment data, communications, documents, logs | Legitimate interest and establishment, exercise or defence of legal claims |
The provision of data necessary for order management, billing, payment, shipping and customer assistance is required in order to conclude and perform the contract. Failure to provide such data may prevent Tectron from accepting the order, shipping the products, issuing fiscal documents or providing assistance.
The provision of data for marketing purposes is optional. Refusal to provide marketing consent does not affect the possibility of purchasing products or using the essential services of the website.
Personal data are processed by electronic, IT, telematic and, where necessary, paper-based means, in accordance with the principles of lawfulness, fairness, transparency, data minimisation, accuracy, integrity, confidentiality and storage limitation.
Tectron adopts reasonable technical and organisational measures to protect personal data against unauthorised access, loss, destruction, alteration, disclosure or misuse.
Access to personal data is limited to authorised persons and service providers who need to process such data for the purposes described in this Privacy Notice.
Personal data may be disclosed, where necessary and within the limits of the applicable law, to the following categories of recipients:
External service providers processing personal data on behalf of Tectron are appointed, where required, as processors pursuant to Article 28 GDPR.
Personal data are mainly processed within the European Union or the European Economic Area.
Where the use of specific technical, cloud, payment, email, marketing, security or assistance services requires the transfer of personal data outside the European Union or the European Economic Area, Tectron will carry out such transfer only where an appropriate legal basis and adequate safeguards are in place, such as adequacy decisions, standard contractual clauses or other mechanisms provided for by the GDPR.
Personal data are retained for the time necessary to fulfil the purposes for which they were collected and, thereafter, for the period required by law or necessary to protect Tectron’s rights.
| Category of data | Indicative retention period |
|---|---|
| Order data, sales data, invoices and accounting records | For the period required by civil and tax law, normally 10 years |
| Customer account data | Until account deletion, unless retention is required for orders, invoices, warranty, disputes, security or legal obligations |
| Warranty, return, RMA and customer assistance data | For the time necessary to manage the request and thereafter for the period useful to protect rights and manage possible disputes |
| Payment data | For the time necessary to manage the transaction, accounting, fraud prevention and possible disputes |
| Marketing and newsletter data | Until consent is withdrawn or the data subject objects, without prejudice to the minimum retention necessary to document the withdrawal or objection |
| Technical logs and security data | For a limited and proportionate period according to security, anti-abuse and system protection needs |
| Email communications and support requests | For the time necessary to manage the request and protect rights, according to proportionality criteria |
Under Italian civil law, accounting records and invoices must generally be retained for ten years. :contentReference[oaicite:2]{index=2}
Tectron may send newsletters, offers, promotional communications and commercial updates only where permitted by law and, where required, after obtaining the data subject’s consent.
Marketing consent is free, specific and may be withdrawn at any time. Promotional communications will include, where technically available, an unsubscribe mechanism or other means to object to further communications.
Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
The website may use technical cookies required for the operation of the service, security, cart management, account access, session management and user preferences.
The website may also use analytics cookies, profiling cookies, pixels, tags or other tracking technologies, where applicable and in compliance with the relevant legal requirements.
Technical cookies do not require prior consent, although they must be described in the privacy or cookie information. Profiling cookies and non-technical tracking tools generally require the user’s consent after appropriate information has been provided. :contentReference[oaicite:3]{index=3}
For further information about the cookies used, their purposes, retention periods and preference management, users are invited to read the website’s Cookie Policy.
Where Tectron uses tracking pixels, email opening tracking, tracked links, marketing automation tools or similar technologies, such tools will be used in compliance with applicable law and, where required, after appropriate information and consent.
Tracking activities connected to promotional communications must be configured in a transparent, proportionate manner and consistently with the choices expressed by the data subject.
Users may create a customer account to manage orders, addresses, purchase history, assistance requests and other available website functions.
The user is responsible for keeping login credentials confidential and must promptly inform Tectron in case of unauthorised use of the account or suspected credential compromise.
Account deletion may be requested by contacting Tectron. Some data may continue to be retained after account deletion where necessary for tax, accounting, warranty, security, dispute management or legal obligations.
For technical assistance, warranty, compatibility checks or spare part identification, the Customer may send photographs, codes, documents, fault descriptions, appliance model data or other technical information.
Such data will be processed only to manage the request, identify the correct product, provide assistance, assess warranty or return requests and protect Tectron’s rights.
The Customer is invited not to send photographs or documents containing unnecessary personal data. Where images or documents contain third-party personal data, the Customer declares that he or she is entitled to send them or has obscured unnecessary information.
Where the website allows users to publish reviews, feedback or comments, the data provided by the user may be processed to publish, moderate, verify and manage such content.
Tectron may remove or refuse to publish content that is offensive, false, irrelevant, defamatory, unlawful, promotional, duplicated or contrary to the website terms.
Where Tectron states that a review is verified, it adopts reasonable measures to check that the review comes from a customer who purchased or used the product.
The website and Tectron services are not intended for persons under the age of 18. Purchases must be made by adults who have the legal capacity to enter into a contract.
If Tectron becomes aware that personal data have been provided by a minor without valid authorisation, it will take reasonable steps to delete such data, unless retention is required by law or for the protection of rights.
Tectron does not use automated decision-making processes that produce legal effects concerning the data subject or similarly significantly affect the data subject.
Product recommendation tools, internal search tools, compatibility suggestions or automatic website functions are intended to support navigation and purchasing, but they do not replace technical verification by the Customer.
Any commercial or advertising profiling activities will be carried out only within the limits permitted by law and, where required, after obtaining the data subject’s consent.
The data subject may exercise, within the limits and conditions provided by the GDPR, the following rights:
The GDPR provides specific rights for data subjects, including access, rectification, erasure, restriction, portability, objection and safeguards concerning automated decision-making. :contentReference[oaicite:4]{index=4}
To exercise privacy rights, the data subject may send a request to:
Tectron Electronics SRL Unipersonale
Email: [email protected]
Address: Via Carlo Granozio, 9 - 84128 Salerno, Italy
The request must allow Tectron to identify the data subject. Where necessary, Tectron may request additional information to verify the identity of the person making the request.
Tectron will respond without undue delay and within the time limits provided by applicable law.
If the data subject believes that the processing of personal data infringes applicable data protection law, he or she has the right to lodge a complaint with the competent supervisory authority.
For Italy, the supervisory authority is the Garante per la protezione dei dati personali.
Tectron adopts technical and organisational measures appropriate to the risk in order to protect personal data, including authentication systems, access control, software updates, backups, cybersecurity measures and internal procedures for data management.
No IT system can be considered absolutely secure. Users are therefore invited to use strong credentials, keep them confidential and avoid disclosing them to third parties.
Tectron reserves the right to update this Privacy Notice at any time, including as a result of legal, technical, organisational or service-related changes.
The updated version will be published on the website with the date of the latest update.
Tectron, a trailblazer in the Italian e-commerce landscape, established its domain, tectron.it, on June 27, 2000, marking itself as a forerunner in the global marketplace scene. Renowned worldwide, our brand is frequently imitated, a testament to our success and reach, with tens of thousands of products delivered globally.
Tectron Electronics SRL, founded in August 1992 in Salerno, Italy, stands as a leading figure in the online trade of electronic components and equipment. We cater to over 2000 stores and service centers across Italy and Europe, offering an extensive catalog that includes audio and video components, TV spares, semiconductors, testing equipment, and more, boasting over 40,000 product lines in stock.
Our secure marketplace serves both private individuals and European VAT number holders, enabling the purchase and sale of electronic components and equipment. Discover our broad range of products and enjoy the convenience and quality we offer to our clients in the industry.
Tectron, a trailblazer in the Italian e-commerce landscape, established its domain, tectron.it, on June 27, 2000, marking itself as a forerunner in the global marketplace scene. Renowned worldwide, our brand is frequently imitated, a testament to our success and reach, with tens of thousands of products delivered globally.
Tectron Electronics SRL, founded in August 1992 in Salerno, Italy, stands as a leading figure in the online trade of electronic components and equipment. We cater to over 2000 stores and service centers across Italy and Europe, offering an extensive catalog that includes audio and video components, TV spares, semiconductors, testing equipment, and more, boasting over 40,000 product lines in stock.
Our secure marketplace serves both private individuals and European VAT number holders, enabling the purchase and sale of electronic components and equipment. Discover our broad range of products and enjoy the convenience and quality we offer to our clients in the industry.
